Privacy Policy

Your privacy and data protection are fundamental to our practice

Effective Date: January 1, 2024 | Last Updated: January 1, 2024

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Project details and requirements
  • Communication preferences
  • Payment and billing information
  • Property information and site details
Automatically Collected Information

When you visit our website, we may collect:

  • IP address and device information
  • Browser type and operating system
  • Pages viewed and time spent on our site
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Provide architectural design and consulting services
  • Communicate with you about your projects
  • Send project updates and important notifications
  • Process payments and manage billing
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements
  • Market our services (with your consent)

Information Sharing

We may share your information with:

  • Service Providers: Contractors, consultants, and vendors working on your project
  • Professional Partners: Engineers, surveyors, and other professionals as required
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your information:

  • Secure data storage and transmission protocols
  • Limited access to personal information
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure disposal of documents and digital files

Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • File a complaint with privacy authorities

To exercise these rights, contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Improve website performance and functionality

You can control cookie settings through your browser preferences.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice during your next interaction with us

Privacy Questions?

Contact our Privacy Officer for any questions or concerns about this policy.

1240 Bay Street, Suite 800
Toronto, ON M5R 2A7
Compliance

This privacy policy complies with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial Privacy Legislation
  • Professional Architectural Standards